We recently enabled USPS Priority Mail as an alternative to standard UPS Ground shipping. This has allowed our customers purchasing light weight items such as makeup to have a less expensive option to receive their items in a timely fashion. It's been a popular choice but it does have some pro's-and-con's I would like to explain here.
USPS Priority Mail v. UPS Ground shipping:
Tracking: The USPS tracking is much slower to update and less detailed about what is happening to your package. UPS tracking updates regularly so you are sure your package is on its way.
Delivery Attempts: If a USPS delivery attempt is missed, the package will be held at your local USPS branch and a notification card will be left for you. UPS will generally attempt to deliver your package for 3 business days before holding your package.
Expense: USPS is a less expensive option for approximately the same service and timeframe as UPS Ground.
Saturday Delivery: USPS currently delivers packages 6 days a week, Monday-Saturday, UPS Ground is Monday-Friday only.
Weight limit: USPS Priority Mail has a 70 lb. weight limit for parcels, UPS Ground has a 150 lb. weight limit for parcels.
As we have been experimenting with shipping to customers via Priority Mail, we have been unsatisfied with the lack of confirmation of delivery by signature. This is important for both us and our customers to ensure that an order arrives where and when a carrier claims it does. Priority Mail charges an extra fee to confirm by signature that a package has arrived at its destination whereas, this is a standard component of a UPS Ground delivery. As of today, we are rolling that charge into our shipping estimates and will be shipping all new Priority Mail orders with Signature Confirmation. This means you will need to be available when a package is delivered, else you will be required to pick it up at your local USPS branch office.
We look forward to continuing to explore new options to help make your shopping experience better and appreciate your feedback. Click the 'Contact Us' link at the top to drop us a line.