Refund Policy - Batts Audio, Video and Lighting

Refund Policy

A restocking fee of 15% of product cost will be assessed on any unopened product. On open product, a restocking fee of 15-25% of product cost will be assessed based on the condition of the items at Batts AVL's discretion. We cannot accept returns of any opened consumable products (lamps, tape, makeup, etc). Shipping costs to or from will not be refunded on non-defective items.